Reconnect Privacy Policy
Reconnect turns your meetings into notes you can trust. This policy says what the app collects, where it goes, how long it stays, and what you can switch off.
Guest conversations
You can use text AI chat before signing in. We create an isolated guest credential, verify the app with Apple App Attest, and keep conversation history on this device. Your questions and limited conversation context are sent to our AI providers to generate replies. Guest cloud content is deleted after 30 days of inactivity or when you choose Delete guest conversations. Counters, hashed session/network identifiers, and device verification keys are retained to enforce trial limits and prevent abuse; deleting conversations does not reset the allowance. Guest history is not available on other devices and may be lost after uninstalling. When you sign in, guest conversations are added to that account without replacing existing content, and the account's normal retention, export, and deletion controls apply. Recording and file import require an account.
The short version
- Your meeting content is used to run the service and for nothing else. No advertising, no tracking, no selling.
- Your data is stored and processed by cloud providers outside the United Kingdom. Ask us for the current list of providers and regions.
- Your recordings are kept until you delete them, unless you choose a shorter time in Settings › Recording › Keep audio. Transcripts, summaries and notes stay until you delete them.
- You can delete a single meeting or your whole account from inside the app at any time.
What we collect
- Account identifier
- When you sign in with Apple. We do not receive your name or email address unless you choose to share them.
- Recordings
- Audio you record in the app. Recording never starts by itself; the app shows a recording indicator for the whole session.
- Photos and attachments
- Photos you deliberately attach to a meeting timeline.
- Meeting content
- Transcripts, summaries and todos, plus — if you grant calendar access — event titles, times, locations, notes and the names of attendees.
- Subscription information
- Your App Store transactions, so we can apply the plan you bought on every device you sign in on.
What we do not collect
- No advertising identifiers, and no tracking of you across other apps or websites.
- No analytics, crash reporting or telemetry SDKs in the app.
- No location, no browsing history, no contacts imported from your address book.
Calendar access is optional and read-only. Recording works without it, and Reconnect never changes or deletes your calendar events.
Where your data is processed
Data at rest is held by cloud infrastructure providers, and transcription and summarisation are performed by specialist providers, in both cases under data processing terms. Those providers store and process data outside the United Kingdom.
We do not claim that your data stays in the UK. Email jxi5410@gmail.com for the current list of providers and the countries where they store and process data.
Two settings change where your content goes:
- On-device transcription. If you turn it on, Apple's speech recognition runs on your iPhone and the audio is not sent to Reconnect's server for transcription.
- Bring your own key. If you connect your own model provider, requests travel from your device to that provider rather than through Reconnect's gateway, and that provider's own terms apply to what they receive.
How long we keep it
- Recordings: kept for as long as you choose in Settings › Recording › Keep audio (Always, 1 year, 90 days, 30 days, or Don't keep). The time starts when your summary is ready. With Don't keep, the audio is deleted about a day later. The choice applies to new recordings; changing it doesn't affect earlier ones.
- After audio is deleted, the meeting's summary, transcript and notes stay, and the meeting shows "Audio no longer kept".
- Deleted audio may remain in our storage provider's backups for up to 30 days before it is permanently removed.
- Transcripts, summaries and todos: kept until you delete them.
- Live captions appear on screen while you record. Partial captions are not stored as part of the meeting record.
Deleting your data
Deleting a meeting removes its recording, transcripts, notes, attachments, search index and todos. Deleting your account removes everything associated with it. Deletion is retried until it succeeds, and is not reported as done until the storage actually confirms it. You can export your meetings from the app before you delete anything.
Children
Reconnect is a work tool and is not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to this policy
If we change what we collect or who processes it, we will update this page and the date at the top before the change takes effect.
Contact
Questions about this policy, or requests to access or delete your data: jxi5410@gmail.com.